Sunday, March 11, 2012

@home

I got a letter from Cox Cable alerting me that my bundle discount is about to end.  I was a bit surprised because I didn't think we were in any kind of contract or timed discount plan that was subject to expiration.

Oh well, one more thing I didn't read too well last year.

So I set about to call them and discuss my options for this year.

After two phone calls over about an hour and a half I had this page of notes in front of me:


What the hell, man?  I wound up cancelling my sports and news tier (bye-bye, NFL Network) and only incurred a $3 increase for the next six months.  Let me repeat that last bit.  I REMOVED some my current services and the bill INCREASED by $3.  The best part is yet to come - after the promotional six months is up, my cable bill will go up to $195.77 a month.

That's crazy.

Needless to say, we spent the weekend discussing cord cutting strategies.

The funniest part of this situation is that had we not received a notice that our discount were about to end, we would have continued to pay our monthly bill and never said a word.  But because Cox was kind enough to notify us that they were increasing our cost but not our service, we just might be cancelling a whole lot more.

Monday, March 5, 2012